Job Title: E- Channels Business Manager
Employer: Bank of Africa – Uganda Ltd.
Duty Station: Kampala
Application Deadline: 20th January 2014
BOA UGANDA is seeking applications from qualified persons who are accomplished to take up the position of E-Channels Business Manager. The position will be reporting to the Head of Retail Banking and will be responsible for the following:
Position Function:
Manage the Bank’s E-Channels programme, and drive the execution E-Channels Business Growth strategy in line with the overall mission of the Bank.
Qualifications:
Bachelor’s degree in Business, Finance, Banking, Marketing or a related field
Professional qualifications in Marketing, Finance or related field e.g. CIMA, ACCA, CFA, CPA desirable
5 years’ experience in Finance related Business Development; 2 of which should be in e-channels
Strong track record in Direct Selling, Sales Management and Relationship Management
Solid grasp general trends and applicability of technology, electronic channels / banking
Strong strategic perspective
Leadership and people management skills
Customer centricity, with a strong sense for client behavior
Solid business acumen and financial skills
Networking skills, tact and diplomacy; with ability to influence key people inside and outside the Bank
Very strong presentation, verbal and written communication skills
Team player with strong interpersonal skills and the ability to build internal and external networks
Ability to work in a fast paced and result driven environment
Key duties & Responsibilities:
Coordinate the formulation and execution of the e-channels strategic business plan to support the Bank’s growth strategies and exceed defined e-channels business goals
Work with the marketing and business teams to identify key target segments, formulate plans to engage and acquire new customer relationships, and drive acquisition and usage of electronic banking channels / products
Identify opportunities for new revenue streams around electronic banking and collaborate with relevant departments such as marketing, ICT, product development, operations and external parties to develop responsive product solutions to tap into such opportunities
Liaise with the retail banking management teams to rally the whole branch-network to drive retail uptake of electronic banking channels and products through finger-tip product knowledge and vigorous monitoring and engagement of branches on electronic banking sales and product uptake
Spearhead the identification of strategic business partners of electronic banking, and actively guide the negotiation and set up of strategic relationships with such third parties to drive market foot-print, customer accessibility and wide availability of the Bank’s electronic banking services
Continuously monitor the performance of the whole portfolio of electronic banking channels / products, maintain traction against set performance targets and proactively advise management on corrective measures where necessary
Vigilantly monitor the market and industry trends, and competitor behaviour to gather business intelligence to advise and shape management response to effectively manage opportunities and threats while maximizing e-channels business performance
Manage, motivate and develop the e-channels team through rigorous performance management, coaching, mentoring and learning interventions to create a team able to deliver the e-channels mission
How to Apply:
Apply to: Human Resources Manager
Email: boajobs@boauganda.com
Address: Plot 45, Jinja Road
![]()
Employer: Bank of Africa – Uganda Ltd.
Duty Station: Kampala
Application Deadline: 20th January 2014
BOA UGANDA is seeking applications from qualified persons who are accomplished to take up the position of E-Channels Business Manager. The position will be reporting to the Head of Retail Banking and will be responsible for the following:
Position Function:
Manage the Bank’s E-Channels programme, and drive the execution E-Channels Business Growth strategy in line with the overall mission of the Bank.
Qualifications:
Bachelor’s degree in Business, Finance, Banking, Marketing or a related field
Professional qualifications in Marketing, Finance or related field e.g. CIMA, ACCA, CFA, CPA desirable
5 years’ experience in Finance related Business Development; 2 of which should be in e-channels
Strong track record in Direct Selling, Sales Management and Relationship Management
Solid grasp general trends and applicability of technology, electronic channels / banking
Strong strategic perspective
Leadership and people management skills
Customer centricity, with a strong sense for client behavior
Solid business acumen and financial skills
Networking skills, tact and diplomacy; with ability to influence key people inside and outside the Bank
Very strong presentation, verbal and written communication skills
Team player with strong interpersonal skills and the ability to build internal and external networks
Ability to work in a fast paced and result driven environment
Key duties & Responsibilities:
Coordinate the formulation and execution of the e-channels strategic business plan to support the Bank’s growth strategies and exceed defined e-channels business goals
Work with the marketing and business teams to identify key target segments, formulate plans to engage and acquire new customer relationships, and drive acquisition and usage of electronic banking channels / products
Identify opportunities for new revenue streams around electronic banking and collaborate with relevant departments such as marketing, ICT, product development, operations and external parties to develop responsive product solutions to tap into such opportunities
Liaise with the retail banking management teams to rally the whole branch-network to drive retail uptake of electronic banking channels and products through finger-tip product knowledge and vigorous monitoring and engagement of branches on electronic banking sales and product uptake
Spearhead the identification of strategic business partners of electronic banking, and actively guide the negotiation and set up of strategic relationships with such third parties to drive market foot-print, customer accessibility and wide availability of the Bank’s electronic banking services
Continuously monitor the performance of the whole portfolio of electronic banking channels / products, maintain traction against set performance targets and proactively advise management on corrective measures where necessary
Vigilantly monitor the market and industry trends, and competitor behaviour to gather business intelligence to advise and shape management response to effectively manage opportunities and threats while maximizing e-channels business performance
Manage, motivate and develop the e-channels team through rigorous performance management, coaching, mentoring and learning interventions to create a team able to deliver the e-channels mission
How to Apply:
Apply to: Human Resources Manager
Email: boajobs@boauganda.com
Address: Plot 45, Jinja Road