Job Title; Windows/VMware Support Consultant
Aim Hire Recruitment Ltd
Location: Kampala, Kampala
Job Type: Employee
Job Status: Full Time
Categories:
Information Technology
Aim Hire Recruitment Ltd
Job Details
Organisation: Aim Hire Recruitment Ltd
Duty Station: Uganda
About Us:
Aim Hire is the number one supplier of qualified and certified ITSM specialist resources across Europe and is set to become the leader in the wider ITSM sector in the coming years with a particular focus on BMC’s suite of industry leading products. Aim Hire is an official consulting partner for BMC Software and has the skills and resources to fulfill any BMC or Service Management resource requests globally, we have a definitive list of over 5000 consultants across Europe.
Key Duties and Responsibilities:
Defining technical solutions based upon the Customer requirement with MSA scope.
Assessing server, storage and infrastructure sizing including capacity and performance.
Problem & root cause identification of critical and reoccurring issues.
Best practice implementation in domain.
Defining data center hardware configurations to meet application requirements including servers, storage, data center networks, and load balancing and clustering services based upon according to architecture standards.
Reviewing and evaluating current provided services, including monitoring, for service improvements. This activity will include updating event thresholds and turning event and incident correlation.
Provide technical oversight and support teams by leading high level/impact incidents to drive to conclusion and add to root cause analysis. Also may be responsible for the development of resolutions for systemic issues.
Establishing and maintaining a relationship with the client’s GM & CIO and technical leadership to understand the client’s technology landscape, business needs and direction.
Working with IT teams to ensure application requirements are understood and translated to technical solutions. Technical solutions should consider the operational support requirements to ensure they meet operational standards.
Requirements
Qualifications, Skills and Experience:
The Consultant should have significant experience with integration of heterogeneous technology environments as well as maintaining operational management across coexistent multiple generations of technology in an enterprise data center environment
Data Center Operational Support experience of seven or more years
Ability to set direction and lead technical staff to design and deliver Service Improvement projects.
Excellent written and oral communication skills to interface with Sr. Managers
High level understanding of Windows server 2003/2008/2012 with operational, architectural & Implementation support with 7+ years’ experience
High level understanding of Virtualization technology (Vmware Esx, Hyper-V) with operational, architectural & Implementation support with 7+ years’ experience
Architectural, Implementation and operational knowledge of Messaging collaboration systems (Exchange 2007/2010/2013), Lync, SharePoint, Active Directory along with Citrix Xenapp.
Migration experience of Exchange 2007 to Exchange 2010 or 2013.
Extensive knowledge in backup, restore, and archival technologies
Shell scripting knowledge and Automation of repeated tasks using scripts.
OS hardening & Implementation of security patches
Managing Disk space, Processor Utilization, Network Utilization related to server.
Patch management in Wintel/ Exchange/ Vmware environment
Core Knowledge on hardware Sun Blades & M, T series servers/ Intel Blades servers.
Processing and resolving support service requests & Evaluating and reporting system performance.
Has experience developing and supporting Disaster Recovery architecture, strategies, and implementations.
IT Systems monitoring experience with Nagios, Solar Winds, Uptime and other monitoring tools.
Proficiency in Service Management: ITIL Certification is mandatory
Technically sound, able to understand the customer needs and project requirements
Planning and Execution abilities
Defining the E Mail Policy. Implementation of Mail Aging Policy / E Mail Policy
Public Folder Maintenance (Defining Hierarchy)
Defining the Backup & Restore Policy for
Analyzing Log Files of Exchange, Windows & Vmware
Configuring IDS and Antivirus Configuration for Mail server.
Knowledge on Scom, Sccm, Blackberry & Cluster.
Event log analysis at regular interval for maintaining the integrity of database/servers
Group policy objects management
Auditing of servers - AV, PATCH and security audits
Trend analysis and capacity planning
Audit on servers – People, Process & Technology
Hardware sizing – Capacity planning for the OS Parameters like CPU, Memory & Disk for new project requirement
Troubleshooting server and operating system disruptions and working with vendors to resolve the issues.
Implement and Manage Complex Storage Solutions & capacity under Virtual Environment
Configure and Maintain VLANs, PVLANs and VLAN Settings along with complex virtual networks
Administer vNetwork Distributed Switch Settings & virtual networking. Tune and Optimize vSphere Performance & virtual machine resources. Implement and Maintain Complex DRS & HA Solutions
Perform Capacity Planning in a vSphere Environment. Configure a vSphere Environment to support MSCS Clustering. Implement and Maintain Host Profiles.
Deploy and Manage Complex Update Manager Environments. Configure, Manage and Analyze vSphere Log Files
Install ESX Server with custom settings. Plan and Execute Scripted Installations. Configure vCenter Server Linked Mode
How to Apply:
If interested in this IT Job, feel free to E-mail your CV to the address provided.
Aim Hire Recruitment Ltd
Location: Kampala, Kampala
Job Type: Employee
Job Status: Full Time
Categories:
Information Technology
Aim Hire Recruitment Ltd
Job Details
Organisation: Aim Hire Recruitment Ltd
Duty Station: Uganda
About Us:
Aim Hire is the number one supplier of qualified and certified ITSM specialist resources across Europe and is set to become the leader in the wider ITSM sector in the coming years with a particular focus on BMC’s suite of industry leading products. Aim Hire is an official consulting partner for BMC Software and has the skills and resources to fulfill any BMC or Service Management resource requests globally, we have a definitive list of over 5000 consultants across Europe.
Key Duties and Responsibilities:
Defining technical solutions based upon the Customer requirement with MSA scope.
Assessing server, storage and infrastructure sizing including capacity and performance.
Problem & root cause identification of critical and reoccurring issues.
Best practice implementation in domain.
Defining data center hardware configurations to meet application requirements including servers, storage, data center networks, and load balancing and clustering services based upon according to architecture standards.
Reviewing and evaluating current provided services, including monitoring, for service improvements. This activity will include updating event thresholds and turning event and incident correlation.
Provide technical oversight and support teams by leading high level/impact incidents to drive to conclusion and add to root cause analysis. Also may be responsible for the development of resolutions for systemic issues.
Establishing and maintaining a relationship with the client’s GM & CIO and technical leadership to understand the client’s technology landscape, business needs and direction.
Working with IT teams to ensure application requirements are understood and translated to technical solutions. Technical solutions should consider the operational support requirements to ensure they meet operational standards.
Requirements
Qualifications, Skills and Experience:
The Consultant should have significant experience with integration of heterogeneous technology environments as well as maintaining operational management across coexistent multiple generations of technology in an enterprise data center environment
Data Center Operational Support experience of seven or more years
Ability to set direction and lead technical staff to design and deliver Service Improvement projects.
Excellent written and oral communication skills to interface with Sr. Managers
High level understanding of Windows server 2003/2008/2012 with operational, architectural & Implementation support with 7+ years’ experience
High level understanding of Virtualization technology (Vmware Esx, Hyper-V) with operational, architectural & Implementation support with 7+ years’ experience
Architectural, Implementation and operational knowledge of Messaging collaboration systems (Exchange 2007/2010/2013), Lync, SharePoint, Active Directory along with Citrix Xenapp.
Migration experience of Exchange 2007 to Exchange 2010 or 2013.
Extensive knowledge in backup, restore, and archival technologies
Shell scripting knowledge and Automation of repeated tasks using scripts.
OS hardening & Implementation of security patches
Managing Disk space, Processor Utilization, Network Utilization related to server.
Patch management in Wintel/ Exchange/ Vmware environment
Core Knowledge on hardware Sun Blades & M, T series servers/ Intel Blades servers.
Processing and resolving support service requests & Evaluating and reporting system performance.
Has experience developing and supporting Disaster Recovery architecture, strategies, and implementations.
IT Systems monitoring experience with Nagios, Solar Winds, Uptime and other monitoring tools.
Proficiency in Service Management: ITIL Certification is mandatory
Technically sound, able to understand the customer needs and project requirements
Planning and Execution abilities
Defining the E Mail Policy. Implementation of Mail Aging Policy / E Mail Policy
Public Folder Maintenance (Defining Hierarchy)
Defining the Backup & Restore Policy for
Analyzing Log Files of Exchange, Windows & Vmware
Configuring IDS and Antivirus Configuration for Mail server.
Knowledge on Scom, Sccm, Blackberry & Cluster.
Event log analysis at regular interval for maintaining the integrity of database/servers
Group policy objects management
Auditing of servers - AV, PATCH and security audits
Trend analysis and capacity planning
Audit on servers – People, Process & Technology
Hardware sizing – Capacity planning for the OS Parameters like CPU, Memory & Disk for new project requirement
Troubleshooting server and operating system disruptions and working with vendors to resolve the issues.
Implement and Manage Complex Storage Solutions & capacity under Virtual Environment
Configure and Maintain VLANs, PVLANs and VLAN Settings along with complex virtual networks
Administer vNetwork Distributed Switch Settings & virtual networking. Tune and Optimize vSphere Performance & virtual machine resources. Implement and Maintain Complex DRS & HA Solutions
Perform Capacity Planning in a vSphere Environment. Configure a vSphere Environment to support MSCS Clustering. Implement and Maintain Host Profiles.
Deploy and Manage Complex Update Manager Environments. Configure, Manage and Analyze vSphere Log Files
Install ESX Server with custom settings. Plan and Execute Scripted Installations. Configure vCenter Server Linked Mode
How to Apply:
If interested in this IT Job, feel free to E-mail your CV to the address provided.