Job Title: Front Desk Officer
Employer: Uganda Business and Technical Examinations Board (UBTEB)
Duty Station: Kampala
Application Deadline: 28th November 2013
Ref: UBTEB/HRM/027/11/2013
Qualifications
· An Honor’s degree in Education, or Humanities or a field examinable by the Board with a certificates in Customer Care or Public Relations.
· A certificate in Office Practice and administration or Front Desk management is an added advantage .
Responsibilities
· Ensuring good client relations and customer care as the culture of University.
· Ensuring correct information and messages are transmitted or provided at all times
· Ensuring efficient use of the telephone system at the switch board
· Receiving visitors and directing them to the officers they wish to see or who can handle their cases .
· Handling inquiries from visitors /clients and refer them to other officers where necessary.
· Receiving and transmitting messages to members of staff
· Looking after the telephone equipment and reporting any faults to the Administrative Officer.
· Perform any other relevant duty as assigned by the relevant Supervisor .
How to Apply
Handwritten Application and its three copies , each with the most recent passport size photographs , detailed CVs , academic documents , recommendation letter from the most recent employer and other relevant documents should be submitted to the Executive Secretary-Uganda Business and Technical Examinations Board , P. O. Box 1499, Kampala at Plot 7 , Valley Drive , Ntinda –Kyambogo Road , Kampala