Job Title: Client Relations Officer
IAA Healthcare is a health maintenance organization with an exceptional approach to providing a unique healthcare service to our clients.
Requirements
•Diploma in Clinical Medicine /RN/BSCN
•Ability to multi task
•Ability to work under pressure and meet deadlines
•Ability to work productively within a team
Responsibilities
•To ensure all customer complaints or queries are dealt with in urgent manner and followed through to conclusion.
•To carry out HSP visits both in Kampala and upcountry.
•To coordinate the annual customer satisfaction surveys.
•Carry out Customer Service Training for staff.
•Develop a database of all corporate , personal and family cover clients
How to apply
Please deliver your CV and applications to;
The Human Resource Manager,
International Hospital Kampala, Plot 4686, St. Barnabas Road, Kisugu-Namuwongo,
P. O. Box 8177, Kampala
Deadline: 14 /06 /2013